Sam Moon Trading Co.

Shipping & Delivery

SHIPPING AND PROCESSING TIME

We process and ship orders from our Dallas Sam Moon Trading Location from Monday to Friday. Orders with standard shipping are usually fulfilled and shipped within 2-3 business days, unless otherwise noted. Order confirmation and shipping details including tracking number will be sent to you via emails. 

SHIPPING & HANDLING

We offer shipping to Continental U.S. We currently do not ship international. You will receive an email with tracking information and an estimated delivery date once your order ships. Shipping charges will vary depending on the weight and total dollar amount of your order. You will be able to see your options at the 'checkout' page. 

EXPEDITED SHIPPING EXCEPTIONS

We offer expedited shipping via UPS. We are not responsible for delays due to inclement weather or other issues on behalf of the mail carrier. Please allow at least one business day for processing to all expedited transit time. Expedited shipping options & rates can also be found at the 'checkout' page.  

CUSTOMER SERVICE 

Please Email to service@sammoon.com for questions or inquiries regarding your order.